Du Customer Care
Good customer support is important for every telecom user, and Du ensures that its customers in the UAE receive timely and reliable assistance whenever needed. Whether you are facing issues with your mobile network, prepaid recharge, postpaid billing, home internet, or WiFi devices, the Du customer care team is available to help. You can contact them through phone, email, WhatsApp, and even business support lines that operate 24/7.
The Du customer care number 24 hours service is especially useful for quick solutions at any time of the day. If you are looking for help related to home internet services, prepaid plans, postpaid accounts, or business communication services, Du provides multiple dedicated support channels to ensure convenience. This guide covers all the important contact numbers and email details for your assistance.

Du Customer Care Contact Details
1. Du Customer Care Number (24 Hours)
To get general customer support, call the Du customer care number 24 hours at:
155 (inside UAE) +971 5 556 155 (for international users).
This support line helps with billing issues, network problems, recharge help, and service updates.
2. Du Customer Care WhatsApp Number (24 Hours)
For quick replies and simple queries, you can use the Du customer care WhatsApp number 24 hours:
+971 58 800 155
This is helpful for plan information, balance checks, and service requests without calling.
3. Du Customer Care Email (Support via Mail)
If you prefer written assistance, you can contact du customer care email at:
care@du.ae
Use email for complaints, account issues, corporate communication, or request documents.
4. Du Business Customer Care Number 24 Hours
For business services and enterprise communication support, call:
800 188
This number provides dedicated support for business accounts, corporate data packages, and digital communication services.
5. Du Customer Care Number Dubai
Customers in Dubai can use the universal support number which works from all UAE regions:
155
This connects you to the Du call center instantly.
6. Du Prepaid Customer Care Number
For prepaid users needing recharge help or plan activation:
135 (Follow voice menu instructions)
This number is useful for quick balance and package details.
7. Du Postpaid Customer Care Number
For billing inquiries, usage details, or upgrading your postpaid plan:
155 (General Line)
A dedicated agent will assist with account-specific details.
8. Du WiFi Customer Care Number
For router issues, WiFi not working, or slow internet speed, call:
800 155
This line provides technical troubleshooting support.
9. Du Home Internet Customer Care
Home broadband users can contact support for installation, speed issues, or router setup:
800 155
Frequently Asked Questions (FAQs)
Q2: Can I contact Du support on WhatsApp?
Yes, you can use the du customer care whatsapp number at +971 58 800 155 for quick text-based support.
Q3: How do I complain to Du by email?
You can send complaints or service requests through the du customer care email: care@du.ae. Include your number, issue details, and screenshots if needed.
Conclusion
Du provides multiple customer support channels to ensure that every user receives fast and convenient assistance. Whether you need help with prepaid, postpaid, business, WiFi, or home internet services, you can connect via du customer care number, WhatsApp, or email.
The availability of du business customer care number 24 hours and the general hotline ensures that customers never have to wait long for help. For a smooth service experience, save these contact details for future use and reach out whenever you need support.
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